The City of Boise
Boise, Idaho is known for being a “Welcoming City” for immigrants and refugees. The city needed a multilingual approach to reach its limited English proficient (LEP) population.
How ACSI Helped
In 2021, we conducted an organization-wide assessment to understand the needs of the organization and city-at-large. It developed a language access plan with actionable and time-bound goals, as well as communication strategies to reach LEP communities.