The City of Boise Challenge Boise, Idaho is known for being a “Welcoming City” for immigrants and refugees. The city needed a multilingual approach to reach its limited English proficient (LEP) population. How ACSI Helped In 2021, we conducted an organization-wide assessment to understand the needs of the organization and city-at-large. It developed a language […]

DC City Govenment Challenge The pandemic required the DC city government, our ongoing client, to communicate important public health information to its 700,000 residents quickly and accurately. The government shared information through daily press conferences as well as through written information on a COVID-19 website. It was also important to ensure communication happening in person […]

Baltimore City Public Schools Challenge Baltimore City Public Schools (BCPS) enrolls 80,000 students, and 13.5% of these are Hispanic, the second largest BCPS minority after African Americans. Over 50% of its students are considered “low income.” Students from low-income families often do not receive necessary attention, nor do they learn rudimentary social skills that could […]